Did You Know?

Wed, 11/26/2014 - 3:53pm

Damage from hail storms is a common occurrence in some areas of the country but can easily be fixed by Davis Paint and Collision Auto Center. In most cases, the shop will perform a process called Paintless Dent Repair (PDR) which can eliminate the dents without having to repaint your vehicle.

After being involved in a car accident, one of the first things you’ll think about is getting your car repaired as quickly as possible. But taking your car to the first auto body shop you find would be a hasty decision. In order find a reliable and reputable auto body shop, take time to do your research and ask questions so that you’ll receive high quality auto body repair work for your vehicle.

  1. What kind of warranty comes with their auto body repair work? If they offer a warranty, ask how long it lasts and what it will cover.
  2. Does the auto body repair shop have rental cars on their lot or do they provide loaner vehicles? Being without a car is an inconvenience, so you’ll need to make sure that you have a rental, loaner or courtesy car while yours is in the shop. Some auto body repair shops have a car rental facility located in or near their shop. Other auto body repair shops may offer loaner or courtesy cars that can be used while they are repairing your car.
  3. How long will the auto body repair take? There are many factors related that will affect how long an auto body repair will take, including the extent of damage to your car, how busy the auto body repair shop is at that particular time, or even holidays during which the shop may be closed.
  4. Is your car covered while it is in the shop? Ask the auto body repair shop if they carry fire and theft insurance. You want to be sure that you’ll be covered just in case your car is damaged, destroyed, stolen or burglarized while it is in the auto body repair shop.
  5. Will the paint match the rest of my car? In most cases, cars have a paint code on a plate located either in a door jamb, under the hood, or in the trunk. This paint code will give the exact color of the manufacturer’s paint. Make sure the auto body repair shop will be using the same exact color of paint and not a similar color.
  6. How soon can you wash your car after an auto body repair? An auto body repair shop usually returns your car back to you clean. They may have already washed it or waited for the paint to dry so that you can drive your car immediately after the repair. Still, it is important to know whether it is it safe to take your car to a car wash that uses friction brushing or a touch-free car wash with acid presoaks and super concentrated car wash soap soon after a fresh paint job.
  7. Does the auto body repair shop have any certifications? Certifications, such as I-CAR and ASE, are a good sign of a reputable auto body repair shop. A certification usually means that the auto body repair shop has the skills and knowledge required to perform complete, safe and quality repairs.
  8. Will the auto body repair shop put everything in writing? When bringing your car into an auto body repair shop, ask if you can receive a written estimate. You should also ask for an itemized bill after all work is completed. If the written estimate doesn’t match the itemized bill, don’t be afraid to ask about any discrepancies.
  9. What is the payment policy? Most reputable auto body repair shops post their policies and payment methods where customers can easily see them. The payment policies may include labor rates, materials, warranty information, guarantees, and acceptable forms of payment. If you don’t see payment policy information, ask before the shop begins any auto body repair work on your vehicle.

Bonus Questions:

  • Does the auto body repair shop work on your make and model?
  • Do they specialize in the type of auto body repair work your vehicle needs?
  • How do they price out auto body repairs and auto body painting services (i.e. an hourly rate or flat fee)?

Does the auto body shop have courtesy cars or rental vehicles?